These Terms and Conditions govern your use of the services provided by Readdy Aanaa powered by PARAMOUNT UNIVERSAL (“we,” “our,” or “us”). By availing of our transport services, you agree to these terms. Please read them carefully.

1. Definitions

  • “Company” refers to Readdy Aanaa powered by PARAMOUNT UNIVERSAL.
  • “Customer” refers to individuals or entities using our services.
  • “Services” include transport and logistics services offered by the company.

2. Service Usage

2.1 Booking Requirements

  • Customers must provide accurate and complete information when booking services, including pickup and delivery addresses, contact details, and shipment descriptions.
  • Incorrect or incomplete information may result in delays, additional charges, or cancellation.

2.2 Prohibited Items

  • Customers are prohibited from shipping items that are illegal, hazardous, or restricted by local laws.
  • The company reserves the right to inspect shipments and refuse transportation of prohibited items.

2.3 Service Availability

  • Our services are subject to operational availability. If a service cannot be fulfilled, we will inform the customer promptly.

3. Pricing and Payment

3.1 Pricing

  • Prices are based on shipment details, including weight, dimensions, distance, and any special requirements.
  • The company reserves the right to revise pricing without prior notice for future bookings.

3.2 Payment Terms

  • Full payment must be made prior to the commencement of services unless otherwise agreed in writing.
  • Non-payment may result in service delays or cancellation.

4. Cancellation and Refund Policy

4.1 Cancellation by the Customer

  • Customers may cancel bookings as per the guidelines outlined in the Refund and Cancellation Policy.
  • Cancellations made within the eligible timeframe are entitled to a refund, subject to deductions for processing fees.

4.2 Cancellation by the Company

  • The company reserves the right to cancel services due to operational issues, customer non-compliance, or unforeseen circumstances.

4.3 Refunds

  • Refund eligibility and processing are governed by the Refund and Cancellation Policy.

5. Customer Responsibilities

5.1 Accurate Information

  • Customers are responsible for providing accurate shipment details. The company is not liable for delays or issues caused by incorrect information.

5.2 Compliance with Laws

  • Customers must comply with all applicable laws and regulations regarding their shipments.

5.3 Condition of Goods

  • Goods must be securely packed and suitable for transportation. The company is not responsible for damages resulting from inadequate packaging.

6. Liability and Limitations

6.1 Limitation of Liability

  • The company is not liable for delays, damages, or losses caused by factors beyond its control, including but not limited to natural disasters, traffic conditions, or regulatory restrictions.

6.2 Insurance

  • Customers are encouraged to secure additional insurance for high-value goods. The company’s liability for uninsured shipments is limited to the minimum extent required by law.

7. Claims and Disputes

7.1 Claims for Damages or Losses

  • Customers must report any damages, delays, or losses within [X days] of service completion. Claims will be reviewed and addressed on a case-by-case basis.

7.2 Dispute Resolution

  • Any disputes arising from the use of our services will be resolved under the jurisdiction of the courts in Sonipat, Haryana, India.

8. Modifications to Terms

The company reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website and communicated where necessary. Continued use of our services indicates acceptance of the updated terms.

9. Contact Information

For inquiries or concerns related to these terms, please contact us:

Readdy Aanaa powered by PARAMOUNT UNIVERSAL
E-40, INDUSTRIAL AREA,
SONIPAT, HARYANA, 131001, INDIA
Phone: +91 7770973122
Email: info@marixdsd.shop